In order to help us understand the problem to the fullest, we would appreciate if you could take a minute and report the specific details to our support team using this direct link: Your ticket details (when you submit the ticket, please make sure to add the URL of our conversation). Though we haven't investigated this issue thoroughly yet, it is safe to say that this is not a 'phenomenon', i.e it's not that ALL of the photos that fail to be sent via Viber will cause a random photo from your phone to appear at the destination contact (in other words - if indeed Viber caused this - and it has not been 100% confirmed yet - it seems like a one-time glitch).
We are unsure about the problem with loading the photo on the other side (nor are we certain about the crash issue). We do not keep a copy of our users' messages on our servers as we respect our users' privacy. Viber images are NOT saved on our servers (nor are plain Viber text messages). Immediate answers to some of your questions: We will try to see if indeed Viber was the cause of this issue.
We are unfamiliar with this issue (we have not encountered it in the past), and of course, we will look into to it immediately to see what could have caused this. Thank you for bringing this to our attention.
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